The Pique Lab Pte. Ltd.

Privacy Policy

The Pique Lab Pte. Ltd. is serious about protecting your online privacy. This Privacy Policy document describes in detail the types of personal information is collected and recorded by http://thepiquelab.com/ (referred as “website”) and how we use it.

SECTION 1 – HANDLING YOUR PERSONAL INFORMATION

When you sign up a course or fill out a form on our site, we collect the personal information you give us such as your name, mobile number and email address. This allows us to both fulfil and support the products you purchase from us.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

SECTION 2 – CONSENT

By using our website, you hereby consent to our privacy policy and agree to its terms.

If we ask for your personal information for a secondary reason (e.g. a new course or a newsletter), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

If we ask for your personal information for a secondary reason (e.g. a new course or a newsletter), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link available at the bottom of every email we send.

Alternatively, you may also withdraw your consent anytime, by contacting us at thepiquelab@gmail.com or mailing us at: 10 Jalan Serene, #02-05A, Serene Centre, Singapore 258748.

SECTION 3 – DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. To reiterate our point again, we take your privacy extremely seriously.

SECTION 4 – DATA STORAGE

Our Customer Relationship Management (CRM) system is hosted and managed by ActiveCampaign.

Your data is stored through ActiveCampaign’s data storage, databases and the general ActiveCampaign application. They store your data on a secure server behind a firewall.

You can read their terms of service and privacy policy by visiting their site at: http://www.activecampaign.com/help/privacy-policy/

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

The Pique Lab Pte. Ltd’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

The Pique Lab Pte. Ltd. uses cookies to create a more customised experience for our users and customers.

For example, we use tracking pixels from Google Analytics to help us measure and track where our website traffic is coming from and to track the performance of our site. Finally, we use retargeting pixels from Facebook and Google to aid in customised, targeted followup advertising.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@thepiquelab.com or mail us at 10 Jalan Serene, #02-05A, Serene Centre, Singapore 258748.

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