About Our Company

Our team is on a mission to create the best learning experience when it comes to Science tuition.

We’re constantly pushing back against traditional teaching practices that no longer work as well in this day and age.

Lessons at The Pique Lab are designed based on pedagogical research, data-driven methodologies and has a purpose: they infuse plenty of joy in learning, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we have helped over 10,000 students ace their Science examinations using our proprietary learning methodology and examination-centric materials, delivered by over 70+ team members across 10 departments.

Aside from having fun and highly effective lessons, we are often known among parents for our fantastic customer experience.

Think of us as a 5* concierge service:
We’re professional, highly efficient and empathetic.

The Role

We are looking for full-time Customer Relations Associates to help serve our fast-growing community of students. You’ll join our team at a key moment in our growth as we rapidly expand in Singapore.

As our Customer Relations Associate, you are the mouthpiece of our brand. You’re expected to actively connect with parents within our community & help them with what they need.

During your career with us, you will pick up valuable skills in Communication, User Experience Design, Digital Marketing and Data Protection.

For ambitious and capable team members, we’re also happy to groom you to become part of our management team where you develop and manage other team members.

As a progressive organisation, we invest heavily in technology & have been successful at automating plenty of workflows. When you join us as a Customer Relations Associate, we’re NOT going to put you in a traditional ‘receptionist’ role where you sit there and wait for things to happen.

Instead, we’ll work together with you to hustle and make things better.